Guest profile
History, preferences and value of every guest on one page, like a social profile.

For heritage hotels · Gjirokastër · Berat · Voskopojë
In a stone tower house with eight rooms there is no night receptionist. Iliria takes bookings, answers foreign guests while you sleep, and reminds you of every detail: breakfast, the transfer, the birthday.
Today
Foreign guests write at odd hours.
With Iliria
AI replies instantly in their language, at any hour, and only confirms what it should.
Today
You are owner, receptionist and guide at once.
With Iliria
At 06:30 you get a briefing: who arrives, what to prepare, what changed.
Today
A guest’s preferences are forgotten by next year.
With Iliria
The profile keeps what they like, birthdays and past stays. When they return, you know them.
History, preferences and value of every guest on one page, like a social profile.
Write what you want to know or do, and the agent does it once you confirm.
All messages in one place, with replies in the guest’s language.
Guests book from your own page, with no platform commission.
Phone calls get answered even when you are with guests.
It only alerts you to what needs action, not to everything.
AI
AI replies in Italian, checks the dates and books without waking anyone.
Answered by AI in 4s · availability checked

Welcome
5 to 15 rooms
Recommended plan: Professional
55 € per month
79 € · Founding price, 30% lower for the first hotels.
One-time setup: 149 €
1 to 15 rooms
Professional has the AI inbox, fiscalized invoices and bar-restaurant, without paying for what you do not need.

One click takes you into Vala Resort & Spa, a fictional hotel with bookings, messages and invoices ready. Or leave your number and we will set up your real one.
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